Pricing

Be heard again.

Messaging is Free, Texting starts at $5

Get Started - It's Free!

Yearly

Save up to 33%

Monthly

Free Forever

Free

Unlimited Contacts, Direct Messages, Group Chats, Communities & Chat Plugins

Get Started

Pay As You Go

per month

per month (billed annually)

4¢ / rollover credit
Local 10DLC Number*

Get Started

Basic

$18

$15

per month (billed annually)

per month

500 Rollover Credits
Local 10DLC Number*
Automations

Get Started

Pro

Business

$149

$99

per month

per month (billed annually)

5,000 Rollover Credits
Local & Toll Free Number
Automations
Integrations
Account Management

Get Started

*A one-time registration fee of $10 is charged at the time of adding a phone number to your account to ensure message delivery by telecommunications carriers AT&T, Verizon, TMobile & Sprint

Free Forever

Pay As You Go

Basic

Pro

Business

Description

Find the perfect plan for you!

Unlimited Group Chats & Direct Messaging. Just like WhatsApp, Messenger, and Telegram!

Automations & Business Texting at a price you can afford. Includes a 10DLC Local Phone Number. Pay for text messages sent by automations.

All the automations with discounted rates on texting credits. Scale up your business without blowing the budget. Includes 500 text credits each month.

Add a toll-free marketing number with accelerated sending throughput and even more monthly text credits. Built for those with folks waiting to hear from them.

Dedicated phone and chat support, plus digital content subscriptions, and custom pricing for text messaging and automations features.

Chat & Messaging

CRM - Keep track of your contacts

Orders - Track orders and fulfillment

Group Chat - chat with all the members of your team in the same conversation, create announcement only, request to join, and public chats customized to your audience and your topic

Communities - group all your related group chats together so you can easily engage with your community

Replies & Threads - organize your conversations with threads and replies and replace your paid Slack workspace

Mentions, Reactions & Pinned conversations - never miss an interaction with our built smart menus that make it easy to find your folks

Scheduled messages - manage your messaging on both yours and your audience's schedules

Multi channel inbox - organize your inbox based on channels

Unlimited contacts - an inspirational approach to managing your contact list, including more than 70 customizable contract attributes

Website chat plugin

Storage & Sharing

Invite Links - Create custom invite links that automatically share content, send messages, and add folks to group chats and communities

Folders - unlimited storage & content sharing

Short Links - Easily create a shortened URL so you can manage the length of your text messages and improve deliverability.

Tap-to-Text Links - create links that your social media followers can tap or click to send an opt-in text message

Shout Landing Pages - create unlimited web pages for your business wth our simple drag-and-drop interface

Digital content subscriptions - collect payment for digital content

Orders, Shipping, & Fulfillment

Invoice alerts - automatically text invoice and payment receipts for instant cashflow improvement

Square Invoicing Integration (beta)- automatically text square invoices and square payment receipts for instant cashflow improvement

Order follow-ups - increase repeat purchases and watch positive reviews for your business soar

Shipping alerts - automatically keep your customers informed on that status of their delivery with personalize two-way text alerts

Unlimited packages per month

Best USPS Rates available (Commercial Plus)

USPS First class, Priority, & Express Parcels

USPS Scheduled Pickups

Transaction fees

2.99% + $0.50

Automations

Broadcasts - send multiple contacts a direct message at once, great for marketing and team management

Conversation bots - automate information collection and queues

Chain bots - automate content and training delivery

Drip campaigns - send content on your schedule

Actions - Automate contact and account management for an inspirational experience managing large contact lists

Recurring events - automatically send messages on a recurring schedule

Birthday & Data Alerts - automatically send birthday or anniversary messages

Business Texting

Unlimited 1-to-1 Texting

Text Credits - Each text sent by an automation costs 1 credit

4¢ Each

500

1,000

5,000

Additional Text Credits
*Contact sales to discuss discounting pricing for high volume business text messaging

4¢ Each

3¢ Each

Starting at 3¢*

Carrier Vetting - One time registration free for 10DLC phone numbers
*First number registration is included with subscription, subsequent phone numbers, if needed will require payment for number registration

$10

Free*

Local Number - Handle all your customer support

• Throughput: 10 messages per minute
• Send invoice links
• Send shipping alerts
• Collect orders
• Unlimited One-to-One texting
• Broadcast messages up to 25 recipients

Toll Free Number Verification - one time business verification for new toll-free numbers

Free

Toll Free Number - Handle all your text marketing & broadcasts
‍
• Throughput: 60 messages per minute
• Broadcast messages to unlimited recipients

Facebook Messenger Integration - connect your Business facebook page directly to Shout for a true one-inbox solution‍

Instagram DM Integration - connect your Business instagram profile directly to Shout for a true one-inbox solution‍

Zapier Integration (coming soon)‍

Custom links (spam protection) - send links from your own list of domains so you can protect, control, and monitor domain trust

Other

Chat support 9am - 9pm M - F, Plus Weekends!

Pay by Invoice based on usage

Phone support and account management

Start Free Forever Start Pay As You Go Try Basic with 7-day Trial Start Pro Contact Us

Still Have Questions?

Get in touch with us at

hello@panels.io

How does the free trial work?

After you sign up, you get full access to all of the available features free of charge. Thereafter, your subscription will automatically begin. If automated text messages exceed the plan limit, your trial will end and your subscription will begin automatically.

Is the Free Forever plan really Free?

Yes! The Free Forever plan is not a free trial. It is 100% free - simple as that! This means you have full access to all of Shout’s core CRM functionality and unlimited Shout to Shout messages -- Forever!

Can I change my subscription?

Whether you choose monthly or annual billing, you can use Shout with no strings attached! Paid subscriptions are month to month, and you can upgrade, downgrade or cancel at any time.

Will I get charged per text?

Paid Shout subscriptions include unlimited inbound and conversational text messaging. You are only charged for text messages sent by an automation. Automations include broadcast messages, bots, drips, order alerts, order followups, and shipping alerts.

What is core CRM?

CRM stands for Customer Relationship Management. All Shout plans, free or paid, come standard with Core CRM functionality, which includes unlimited Contacts, Groups, Bots, Inbox Channels, Tags, Notes, Templates, and Scheduled Messages.

Is there a Shout referral program?

YES! Share your referral link and get Shout Credit when your friends subscribe to Shout! Those who sell with teams can apply for our Power Users Program to get a free one-year pro subscription on us and free Shout Virtual Assistant to help get your account set up. Sign up for Shout through a Shout Partner or Virtual Assistant or Enterprise Partner for concierge services and discounted pricing.

Is there customer support?

You can message Shout Support any time right inside of your account. Guides and Best Practices can be found in our Help Center. We also encourage all of our users to join the Shout Users Group FB where you can ask questions and learn from other Shout users.

Do I have to download anything?

You sign into your Shout account straight from your web browser. We also recommend downloading our mobile app to take care of business on the go! Download the iOS app HERE and the Android app HERE! We also have a desktop app available from the Mac App Store and Windows Store.